Thursday, August 3, 2017

tracking usage of a GWT app using Lucky Orange

Has anyone had any experience with tracking usage of their GWT app using a service such as Lucky Orange?

I have a single page app built with GWT, using a DeckPanel to manage the pages a user has visited to. Each time they navigate to a new page I create a widget and add it to the DeckPanel, toggle hide the widget for the page they are navigating away from and display the widget for the new page. When returning to a page they have already visited I skip the create/add steps and just toggle the visibility of the existing widgets in the DeckPanel. As the user navigates from page to page the browser URL remains on the same .html page, with an anchor changing per page e.g. #homePage or #welcomePage.

Lucky Orange is a service to capture user activity and generate heat maps per page, and it seems to struggle with my app.

The videos it captures don't seem to correctly capture what the user sees - the mouse movements and clicks will be visible, but the video usually continues to show the first page (the login page) no matter what the user is actually seeing. Lucky Orange captures a heat map for the first page (the login page), but when trying to view a heat map of any other page it seems to be unaware that it has captured any kind of user activity for those pages at all.

I am reaching out to the Lucky Orange support as well but thought I would see if the community here has any experience or insight.

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